Why Does My PS5 Keeps Turning Off? 7 Proven Fixes to Stop Random Shutdowns!
If your PS5 keeps turning off while you’re gaming, it can be frustrating, especially if it’s going in and out of standby. Such is common, and there are many possible causes. Here’s why your PS5 keeps turning off by itself and how to fix it, from overheating to power issues. Each cause and solution to keep your gaming smooth is what we’ll explore here.
Common Reasons Your PS5 Keeps Turning Off by Itself
Overheating Problems
One of the top reasons why your PS5 keeps turning off unexpectedly is overheating. The PS5 has a system that shuts it down if it gets too hot. This protects its internal parts. If a PS5 is overheating, it may feel warm. The fan may be louder, and the performance may slow down.
To prevent overheating:
- Keep your PS5 in a well-ventilated area. Don’t put it inside cabinets or other closed spaces.
- Check the airflow. Make sure nothing is in the way of the vents.
- Avoid playing for very long sessions without breaks. It helps keep the console’s temperature down.
Tip: To keep the console cool, place it on a hard and flat surface. The overheating problem can be worsened by carpet or soft surfaces.
Power Supply Problems
A common reason why a PS5 keeps turning off is an unstable power connection. If your PS5 doesn’t get a stable power supply, it may turn off randomly. This often happens if you use a power strip with multiple devices. It can overload the connection.
To check if this is the issue:
- Plug the PS5 directly into a wall outlet instead of a power strip. This can provide a more stable power supply.
- Check the power cable for any signs of damage, like fraying or bending.
Example: A gamer had shutdowns every few hours. He found the power strip was the issue. Plugging it into a wall outlet solved the problem instantly.
Rest Mode Glitches
Rest Mode lets you resume gameplay quickly. However, for some users, Rest Mode can cause their PS5 keeps turning off. When in Rest Mode, the PS5 might not wake up properly or could turn off entirely.
To troubleshoot:
- Disable Rest Mode. Go to Settings > System > Power Saving > Set Time Until PS5 Enters Rest Mode. Then, select “Don’t Put in Rest Mode.“
- If you prefer Rest Mode, check for updates. Recent firmware may fix this issue.
HDMI Device Link Interference
The HDMI Device Link feature allows your PS5 and TV to communicate, so your PS5 keeps turning off with your TV. Sometimes, however, this feature can mistakenly cause the console to shut down. Disabling HDMI Device Link can often resolve this issue, especially if you’re seeking optimal performance. For a deeper understanding of maximizing HDMI features on your PS5, check out our article on HDMI 2.1 for ultra-smooth 4K gaming and peak performance.
To disable it:
- Go to Settings > System > HDMI > Enable HDMI Device Link and turn it off.
Outdated Firmware
Random shutdowns can be caused by bugs or system issues from outdated firmware. Regular firmware updates are crucial for stable performance, so keeping your PS5 firmware up-to-date may prevent your PS5 keeps turning off unexpectedly.
To check for updates:
- Go to Settings > System Software > System Software Update and Settings.
- Select “Update” to see if there’s a pending update.
Keeping your firmware updated is essential for stable PS5 performance.
Dust Build-Up
If you have dust buildup inside your PS5, it can block your vents and slow down your fan, causing your PS5 keeps turning off due to overheating. That’s especially true if your console is on the floor or in a dirty place.
To clean your PS5:
- Power down your console completely.
- Using a can of compressed air, lightly blow dust out of the vents.
- If you have pets or if your console is in a high dust area, consider putting the console on a higher shelf.
Tip: Dust your console every month. It will prevent issues, improve airflow, and cool performance.
Step-by-Step Solutions to Stop Your PS5 from Turning Off
Solution 1: Ensure a Secure Power Connection
Random shutdowns are the result of an unstable power connection. However, if there is any chance of power interruptions, be sure to plug your PS5 directly into a wall socket.
Pro Tip: Use a surge protector, not a power strip. It helps guard against power fluctuations and keeps your console safe.
Solution 2: Clean Your PS5 to Prevent Overheating
Regular cleaning will keep your PS5 working as it should. With the side panels open, carefully clean around the fan and vents with compressed air. Don’t let any dust blow into the console, but out of the vents.
Solution 3: Turn Off Rest Mode
If you are having an issue with Rest Mode, turning it off may resolve your issues. Rest Mode disabling can help many users reduce how often they stop. It helps those who come back to find their PS5 completely off.
Solution 4: Disable HDMI Device Link
If your TV shuts off and your PS5 keeps turning off as well, turn off HDMI Device Link. It may fix the problem. If you are using the PS5 and TV often, then this is especially useful.
Solution 5: Keep Firmware Updated
Random shutdowns can be caused by outdated firmware. Regular updates include patches and improvements to prevent crashes. Always keep your PS5 up to date automatically so that you don’t miss an update.
Example: The regular updating of firmware was reported to have made a user less likely to crash. Keeping your console updated saves hassle and keeps the console stable.
Solution 6: Rebuild Your PS5 Database
If that doesn’t fix it (the console still shuts down), rebuilding the database will remove minor glitches. Here’s how:
- Turn off your PS5.
- Hold the power button until you hear two beeps, then open Safe Mode.
- Select “Rebuild Database.”
Rebuilding can take a few minutes, so be patient. It’s a reliable way to keep the PS5 running smoothly.
When to Contact Sony Support
If none of these fixes worked and you are still having shutdowns, it’s time to call Sony Support. They can also help find deeper hardware problems. A pro might need to fix them.
When to consider contacting support:
- Persistent power issues, even with stable power and updates.
- Hardware issues that you can’t fix at home, such as internal part failures.
